gabi castillo

Director of Operations

When I first started working at [mend]physio, I didn't even know what an IT band was. But now? I know several dozen uses for a lacrosse ball — none of which involve playing lacrosse!

Combined with my background in wedding/event planning, this new love for healthy movement helps me ensure that the clinic runs smoothly and solve any problems that might arise. As the director of operations, my role is to ensure that the [mend] family is consistently delivering an industry-leading quality of service, and that our community has a positive physio/massage experience. Have a question, suggestion or complaint? Contact us and I’ll make sure you’re well taken care of!

For fun, I love cheering on my many favourite sports teams, trying new recipes, getting lost in a good book and hanging out with my labradoodle, Darcy.